Terms of Service

Last Updated: 5th October 2026

Website: yourprintshop.in (“Website”, “Site”, “we”, “us”, or “our”)

Please read these Terms of Service (“Terms”) carefully before placing an order. By browsing the Site or purchasing goods, you agree to be legally bound by these Terms. If you do not accept these terms in full, do not complete a purchase.

1. Product Nature & “Random Photo” Selection Policy

  • Curated / Mystery Selection: All photo packs, cards, and prints (including group packs like BTS, BLACKPINK, etc.) feature randomly curated images selected by our printing team from public-domain or fan-curated archives.
  • No Image Guarantees or Member Bias Requests: We cannot guarantee specific individual members, concepts, eras, outfits, poses, or photo sets unless an exact itemized list is explicitly sold as a fixed pack. Requests left in order notes for “bias only,” “no duplicates,” or specific poses cannot be accommodated and are not grounds for a dispute or return.
  • Duplicates Across Multi-Pack Orders: If you purchase multiple sets or packs, duplicates across packs may occur. This is an inherent feature of random curation and does not constitute a defect or error.
  • Fan-Made & Novelty Tribute Only: All merchandise offered on this platform consists strictly of unofficial, fan-made novelty prints. We do not claim official ownership, affiliation, licensing, sponsorship, or endorsement by any featured artist, music group, talent agency, or entertainment company (e.g., HYBE, BigHit Music, etc.).

2. Print Quality, Finishing & Production Tolerances

  • Color Shifts (Screen vs. Print): Screen displays (RGB) emit light; physical print presses use ink pigments (CMYK). You accept that printed shades, saturation, contrast, and brightness will naturally differ from what you see on a phone or computer screen. These shifts are normal and are not considered printing defects.
  • Source Archive Variation: Because photos are drawn from various concerts, photoshoots, and editorial sources, visual grain, lighting styles, artistic filters, or soft focus inherent to the original image are printed as-is.
  • Dimensional Tolerances: Trimming, edge-cutting, and corner rounding are automated processes with a standard industry tolerance of ±2 mm. Slight shifts in centering or minor edge smoothness variations are within commercial norms and will not be deemed defective.

3. Strict No-Cancellation Policy

  • Automated Batch Queues: Once checkout is complete and payment is confirmed, orders enter our printing, cutting, and packaging workflow immediately.
  • No Edits or Cancellations: We do not accept cancellations, changes of mind, address modifications, or quantity alterations once an order is placed. All sales are locked upon confirmation.

4. Strict No-Refund & No-Return Policy

  • All Sales Are Final: Due to the personalized, made-to-order nature of print runs and blind/random card distribution, we do not accept returns, exchanges, or issue refunds under any circumstances.
  • Dislike of Selected Photos: Dissatisfaction with the specific photos received, member distribution, image style, or concept is not eligible for refund, exchange, or store credit.
  • Damaged or Missing Items (Mandatory Unboxing Video):
    1. We will only review claims for severe physical damage (e.g., cards bent completely in transit) or missing items if reported within 24 hours of delivery.
    2. You must provide a single, continuous, uncut unboxing video starting from the fully sealed courier flyer (showing the shipping label clearly) through the actual opening and inspection of the contents.
    3. Photos alone, edited videos, or videos started after the outer parcel has been opened will not be accepted, and the claim will be rejected automatically.
    4. If verified, we will issue a replacement for the damaged items only (no cash refunds).

5. Shipping Delays & Delivery Disclaimers

  • Estimates Only: Production time (1–4 business days) and courier transit times (3–8 business days) are estimates and not guaranteed deadlines.
  • Courier Delays: Shipments are handed over to third-party couriers (e.g., India Post, Delhivery, Shadowfax, etc.). We are not liable for transit delays caused by regional holidays, weather events, local restrictions, or courier facility backlogs.
  • Failed Delivery / Returned to Origin (RTO): If an order is returned to us due to an incorrect/incomplete address, unreachable contact number, or refusal to accept:
    • No refund will be provided.
    • The customer must pay additional re-shipping charges before the order will be dispatched a second time.

6. Limitation of Liability

  • To the fullest extent permitted by law, yourprintshop.in and its operators shall not be liable for any indirect, incidental, or consequential damages arising from the purchase or use of our products.
  • Our maximum total liability for any claim shall not exceed the actual purchase price paid by you for the specific item in question.

7. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted under the laws of India. Any dispute, claim, or legal proceeding arising out of or related to these Terms or orders placed on the Website shall be subject to the exclusive jurisdiction of the courts located in Uttar Pradesh, India.

8. Contact Information

For customer support or order inquiries with valid unboxing proof:

  • Brand Name: YourPrintShop
  • Support Email: support@yourprintshop.in

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